Our ICT (Information Communication Technology Management) Service Desk team provides the technical agility and economies of scale with a ’ring-fenced’ service designed for organization specific needs. We adhere to security and regulatory demands embedded within an organization’s operating procedure and utilize their tool suite. We always follow the IT Infrastructure Library (ITIL) guidelines.
Strength & Capabilities
- ICT support for 24 hour x 7 days, Voice Over IP (VOIP) support
- Exchange Server Administration
- Oracle E-Business Suite User Administration and Support
- Cross Domain Application Support